The accounts included in my insolvency are still showing on my credit report
27.03.25
Jasmin
Jasmin is Knowledge Manager at Checkmyfile and has been part of the team for over 10 years. She previously led the customer care team for five years, adding invaluable front-line experience to her credit report knowledge.
When you enter insolvency, all accounts included in it will normally be marked as defaulted. This process usually happens automatically within a month but can sometimes take longer.
The defaults will stay on your credit report for six years from the date of default, which will likely be similar to the date your insolvency started.
Your lenders will report the actual status of your accounts to the credit reference agencies, so the defaults will still show even if you’ve been declared insolvent. This is normal to see.
If the defaults are showing as active and outstanding, even though you’ve been discharged from your insolvency, you can contact all lenders included on your Statement of Affairs. They should be able to update the information for you if you provide them with a copy of your discharge certificate.
Many lenders can mark the default as ‘settled’ or ‘satisfied’ if you’ve completed your insolvency, but there isn’t a requirement for them to do so.