How do I change my email address?
16.10.24
Jasmin
Jasmin is Knowledge Manager at Checkmyfile and has been part of the team for over 10 years. She previously led the customer care team for five years, adding invaluable front-line experience to her credit report knowledge.
Got a new email address? Here’s how to get it updated:
Mobile
Step 1 - Click on your initials at the top, right-hand side of the page.
Step 2 - Scroll down until you see your existing email address displayed on-screen and click 'Change email'.
Step 3 - Enter your new email address where prompted, followed by 'Send verification code'.
Desktop
To locate the 'Details' tab on a desktop, you'll need to click on your initials at the bottom, left-hand side of the page. Then follow step 2.