What to expect with the verification process
08.08.24
Jasmin
Credit reports have lots of very sensitive information so we want to make sure only you can see yours.
Because of this, you may be redirected away from our website to complete some ID checks – all you’ll need is your face and some valid photographic ID:
Step 1
Scan the QR code or enter your mobile number to get started. You might be asked to allow camera and microphone access on your device. But don’t worry - this is completely normal, and the process should only take a couple of minutes.
Step 2
If you’re happy with the on-screen statement, click ‘Let’s go!’
Step 3
Complete the on-screen prompts. You might be asked for a photo of both the front and back of your photo ID, and a selfie.
Once successfully completed, you'll see a 'Please wait' page. You'll then see the outcome and an instruction to close the window.